Bilingual Front Desk & Patient Concierge

Hamilton-Health-Box; Grandfield (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hamilton Health Box (HHB) seeks a friendly Front Desk Receptionist in Grandfield, OK to greet patients, answer calls, schedule appointments, verify patient information, and manage check‑in/out efficiently.

You will maintain accurate electronic medical records, collect co-pays, process payments, and assist patients with forms while coordinating with staff to ensure smooth patient flow and a welcoming environment while upholding HIPAA.

Qualifications

• Experience in a medical or customer service setting preferred.
• Strong communication and interpersonal skills are essential.
• Ability to handle multiple tasks with attention to detail.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with forms and paperwork; maintain front desk area.
• Coordinate with medical staff to ensure smooth patient flow and HIPAA compliance.

Skills

Customer service

Communication

Bilingual English/Spanish

Front desk

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Hamilton Health Box (HHB) seeks a friendly Front Desk Receptionist in Grandfield, OK to greet patients, answer calls, schedule appointments, verify patient information, and manage check‑in/out efficiently.

You will maintain accurate electronic medical records, collect co-pays, process payments, and assist patients with forms while coordinating with staff to ensure smooth patient flow and a welcoming environment while upholding HIPAA.