Bilingual Front Desk Associate — Healthcare Clinic

Hamilton Health Box; Grandfield (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Hamilton Health Box (HHB) is hiring a Front Desk Receptionist for our Grandfield, OK clinic. You will be the first contact for patients, handling check-ins, inquiries, and scheduling in a fast-paced, healthcare setting.

Ideal candidates have strong communication and customer service skills, proficiency with Microsoft Office and scheduling software, and the ability to work well with medical staff while maintaining HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Two years of healthcare front desk or related experience preferred.
• Bilingual English and Spanish required to communicate with Spanish-speaking patients.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information per HIPAA regulations.
• Perform other administrative tasks as assigned by management.

Skills

Bilingual EN/ES

Communication skills

Interpersonal skills

Multitasking

Medical terminology

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Hamilton Health Box (HHB) is hiring a Front Desk Receptionist for our Grandfield, OK clinic. You will be the first contact for patients, handling check-ins, inquiries, and scheduling in a fast-paced, healthcare setting.

Ideal candidates have strong communication and customer service skills, proficiency with Microsoft Office and scheduling software, and the ability to work well with medical staff while maintaining HIPAA compliance.