Front Desk Receptionist - Part Time

Hamilton-Health-Box; Grandfield (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hamilton Health Box (HHB) seeks a friendly Front Desk Receptionist in Grandfield, OK to greet patients, answer calls, schedule appointments, verify patient information, and manage check‑in/out efficiently.

You will maintain accurate electronic medical records, collect co-pays, process payments, and assist patients with forms while coordinating with staff to ensure smooth patient flow and a welcoming environment while upholding HIPAA.

Qualifications

• Experience in a medical or customer service setting preferred.
• Strong communication and interpersonal skills are essential.
• Ability to handle multiple tasks with attention to detail.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with forms and paperwork; maintain front desk area.
• Coordinate with medical staff to ensure smooth patient flow and HIPAA compliance.

Skills

Customer service

Communication

Bilingual English/Spanish

Front desk

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Description

Hamilton Health Box (HHB) is a rapidly growing healthcare startup operating hybrid telemedicine-enabled primary care clinics for businesses and rural communities across the country. Our goal is to find high potential individuals to drive a high-touch, low-cost healthcare experience for all of our patients and clients.

Position Summary:

Accountable to the Pod Manager, the Front Desk Receptionist is responsible for the front desk operations of our small healthcare clinic. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The Front Desk Receptionist will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.

*This position will be located in Grandfield, OK*

Requirements

Duties & Responsibilities:

• Greet patients and visitors with a friendly and professional demeanor.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with completing necessary forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information in compliance with HIPAA regulations.
• Perform other administrative tasks as assigned by management.
• Other duties as assigned

Skills/Qualifications:

• Previous experience in a medical or customer service setting preferred.
• Proficiency in Microsoft Office and scheduling software.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Familiarity with medical terminology is a plus.
• Bilingual in English and Spanish is required for this position to effectively communicate with Spanish-speaking patients.

Education/Experience:

• High School Diploma or GED required
• Two (2) years experience in healthcare setting preferred.