Optical Manager **Austin, Texas

Medical Eyeglass Center, Inc.; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Medical Eyeglass Center, Inc. in Austin, TX, seeks an Optical Manager to lead operations across multiple Austin locations. You will oversee daily dispensary functions, drive sales, and manage optical associates and licensed opticians, delivering exceptional patient experiences.

A strong leader with retail/healthcare/optical management experience, excellent communication, and results focus is essential. Responsibilities include team leadership, inventory control, insurance processing, and

Qualifications

• High School Diploma or GED.
• Minimum 6 months of experience in optical.
• Frame adjustments and repairs knowledge.
• Experience taking measurements (PD, seg height, optical center).
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive).
• Experience reading lenses using manual lensometer.
• Ability to handle insurance eligibility checks and authorizations.
• Strong attention to detail and accuracy when filling prescriptions.

Responsibilities

• Lead the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build partnerships with clients, providers, technicians, and staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales, inventory, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.

Skills

Leadership

Financial acumen

Communication

Team recruitment & development

Organization & detail-oriented

MS Office proficiency

Education

High School Diploma or GED

Tools

MS Office

Optical POS systems

EHR systems

Job description

Optical Department

Locations: Multi-location management around the Austin area

Position Overview

We are seeking a dynamic Optical Manager to lead operations for our Austin locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and provide input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

What We’re Looking For

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with the ability to analyze data and implement improvements.
• Proficiency with all MS Office products
• Exceptional communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

• High School Diploma or GED

Minimum 6 Months Of Experience In Optical

• Knowledge of frame adjustments and frame repairs
• Experience taking accurate measurements (PD, seg height, optical center)
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)
• Experience reading lenses using manual lensometer
• Ability to handle insurance eligibility checks and authorizations
• Strong attention to detail and accuracy when filling prescriptions
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience with EHR or optical POS systems