Patient-Focused Medical Receptionist & Scheduler

Taleo; Ridgefield (CT); On-site; USD 22,000 - 40,000; Full time

Job summary

ProHealth Physicians is hiring a Medical Receptionist in a full-time role. The position is 40 hours per week, Monday to Friday, 7:30am to 5:00pm, with potential to float to nearby practices for coverage.

You will greet patients, manage check-in, and coordinate with clinicians and staff to provide excellent patient care. This role requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced medical environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Experience with an electronic health record (EHR) preferred.
• Knowledge of medical terminology preferred.
• Office admin/reception/clerical experience in a medical environment preferred.

Responsibilities

• Schedule and triage appointment requests per ProHealth's guidelines.
• Use the EHR to take messages and communicate with clinicians.
• Greet patients and conduct check-in.
• Monitor reminder call logs and reschedule as needed.
• Scan and index documents into the EHR; prep records for visits.
• Support coworkers to ensure smooth office operation and excellent service.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Patient care

Education

High School Diploma or GED

Tools

EHR systems

Job description

ProHealth Physicians is hiring a Medical Receptionist in a full-time role. The position is 40 hours per week, Monday to Friday, 7:30am to 5:00pm, with potential to float to nearby practices for coverage.

You will greet patients, manage check-in, and coordinate with clinicians and staff to provide excellent patient care. This role requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced medical environment.