Patient Care Coordinator: Front Desk Pro with Benefits

Taleo; Manchester (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group is hiring an Associate Patient Care Coordinator/Medical Receptionist to support the care team at ProHealth Physicians. You will greet patients, handle check-in/out, schedule visits, process payments, and maintain accurate demographic information within the EHR.

The role requires a friendly, patient-focused approach, strong attention to detail, and familiarity with EPIC. Opportunities exist for coverage across regional practices.

Qualifications

• High School Diploma or GED is required.
• 1+ years of receptionist or customer service experience.
• Proficiency with Microsoft Office and EPIC system is preferred.

Responsibilities

• Check-in and check-out patients.
• Answer calls and document patient inquiries in the EHR.
• Schedule appointments and manage follow-ups.
• Balance payments and prepare deposits.
• Maintain patient demographics and confidentiality.
• Provide coverage at other ProHealth locations as needed.

Skills

Customer service

Telephone etiquette

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

EPIC

Job description

UnitedHealth Group is hiring an Associate Patient Care Coordinator/Medical Receptionist to support the care team at ProHealth Physicians. You will greet patients, handle check-in/out, schedule visits, process payments, and maintain accurate demographic information within the EHR.

The role requires a friendly, patient-focused approach, strong attention to detail, and familiarity with EPIC. Opportunities exist for coverage across regional practices.