Medical Front Desk Specialist — Growth & Full Benefits

ExpressCare Urgent Centers; Urbana (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan with company match after 1

PTO

Premium pay holidays when worked

Job summary

ExpressCare Urgent Care Centers in Frederick, MD is seeking a friendly Medical Receptionist to greet patients, collect insurance details, and manage registrations in the EMR. The role requires reliable customer service skills and the ability to multitask in a fast-paced environment.

Responsibilities include answering phones, processing payments, and supporting office operations. Benefits include health/dental/vision coverage, PTO, 401(k) with company match after one year, and paid premium

Qualifications

• High School Diploma or equivalent required.
• Medical Administrative Assistant certification preferred.
• Minimum 1 year customer service experience, preferably in medical setting.
• Must have scheduling flexibility, including weekends/holidays.
• Ability to stand long periods and lift up to 25 lbs.

Responsibilities

• Greet and register patients, verify insurance, update demographics in EMR.
• Answer calls, record messages, and route as needed.
• Collect payments and process transactions.
• Assist with faxes, emails and general office tasks.
• Maintain a clean, professional waiting area.

Skills

Communication skills

Professionalism

Customer service

Phone etiquette

Scheduling flexibility

Education

High School Diploma

Medical Administrative Assistant certification (preferred)

Tools

EMR software

Job description

ExpressCare Urgent Care Centers in Frederick, MD is seeking a friendly Medical Receptionist to greet patients, collect insurance details, and manage registrations in the EMR. The role requires reliable customer service skills and the ability to multitask in a fast-paced environment.

Responsibilities include answering phones, processing payments, and supporting office operations. Benefits include health/dental/vision coverage, PTO, 401(k) with company match after one year, and paid premium