Medical Receptionist

ExpressCare Urgent Centers; Hampstead (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

PTO

SSL

Premium pay holidays when worked

Health, dental, and vision insurance

Job summary

ExpressCare Urgent Care Centers in Hampstead, MD is hiring a full-time Medical Receptionist to greet patients, register them, verify insurance, and manage EMR entries. The role includes phone management, payment processing, and administrative support in a fast-paced urgent care setting.

Candidates should have a High School Diploma, one year of customer service experience (medical setting preferred), and familiarity with medical office software.

Qualifications

• High School Diploma or equivalent.
• Medical Administrative Assistant certification preferred.
• Minimum of one year of customer service experience, preferably in a medical setting.
• Proficiency with medical office software a plus.
• Must be able to stand and lift 25 lbs; scheduling flexibility including weekends/holidays.

Responsibilities

• Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and accurately re-direct calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment, and a welcoming waiting area.

Skills

Customer service

Communication

Professionalism

Flexibility

Education

High school diploma

Job description

Medical Receptionist

MEDICAL RECEPTIONIST Hampstead, MD, US

Salary Range: $16.50 To $18.00 Hourly

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

• Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
• Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
• Payment processing: Collect patient payments and manage payment transactions
• Administrative tasks: Assist with faxes, emails, and office organization
• Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area
• Education:
• High School Diploma, or equivalent
• Licenses & Certifications:
• Medical Administrative Assistant, preferred
• Work Experience:
• Minimum of one year of customer service experience, preferably in a medical setting is preferred
• Required Skills, Knowledge, and Abilities
• Effective communication and interpersonal skills to interact with patients and coworkers
• A high level of professionalism
• Experience with medical office software is a plus
• Reliable transportation and the willingness to comply with the company travel policy
• Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
• Must have scheduling flexibility, including weekends and holidays
• Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
• Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• Exciting opportunities for growth within the organization