Patient-Focused Medical Office Front Desk Pro

CommonSpirit Health; Lexington (KY); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to greet patients, manage front desk operations, schedule appointments, handle calls, and guide check-in/out with warmth and professionalism.

You will verify demographics, process payments, coordinate tests and referrals, collect insurance information, and ensure clear communication between patients and staff to support a smooth patient experience.

Qualifications

• High School diploma or GED upon hire.
• Knowledge of medical terminology and surgical scheduling.
• Experience with computers and office applications.

Responsibilities

• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage.
• Schedule tests, procedures, and referrals.
• Communicate appointment instructions to patients.
• Collect insurance information and patient data.
• Collect co-pays or coinsurance when applicable.

Skills

Medical terminology

Surgery scheduling

Computer skills

Phone & front desk

Education

High School Diploma or GED

Tools

Scheduling software

Job description

CHI Saint Joseph Medical Group in Kentucky seeks a Medical Office Professional to greet patients, manage front desk operations, schedule appointments, handle calls, and guide check-in/out with warmth and professionalism.

You will verify demographics, process payments, coordinate tests and referrals, collect insurance information, and ensure clear communication between patients and staff to support a smooth patient experience.