Patient-Focused Medical Office Front Desk

Advanced Medical Management, Inc.; Lakewood (WA); Sur place; USD 30 000 - 34 000; Plein temps

Résumé du poste

Advanced Medical Management, Inc. is seeking a Front Desk Medical Office in Lakewood, WA. You will welcome patients, manage check-ins/outs, schedule appointments in the EHR, verify information, and handle co-pays with accuracy.

This full-time role requires a high school diploma, experience in a medical office, strong communication, confidentiality, and basic computer/EHR skills. You will coordinate with providers and insurance, contributing to a smooth, patient-centered experience.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office preferred.
• Basic proficiency with computer systems and electronic health record (EHR) software.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain patient confidentiality.

Responsabilités

• Greet and welcome patients, ensuring a positive first impression.
• Manage appointment scheduling, cancellations, and rescheduling using EHR systems.
• Verify patient information, update medical records, and ensure documentation is complete.
• Handle check-in/check-out, including collecting co-pays and processing payments.
• Answer phone calls and respond to patient inquiries promptly.
• Coordinate communication between patients, providers, and insurance companies.
• Maintain confidentiality and comply with HIPAA regulations.
• Assist with filing, faxing, and managing office supplies as needed.

Connaissances

Communication skills

Interpersonal skills

EHR systems

Computer literacy

HIPAA compliance knowledge

Multilingual abilities

Formation

High school diploma or equivalent

Medical Administrative Assistant certification

Description du poste

Advanced Medical Management, Inc. is seeking a Front Desk Medical Office in Lakewood, WA. You will welcome patients, manage check-ins/outs, schedule appointments in the EHR, verify information, and handle co-pays with accuracy.

This full-time role requires a high school diploma, experience in a medical office, strong communication, confidentiality, and basic computer/EHR skills. You will coordinate with providers and insurance, contributing to a smooth, patient-centered experience.