Patient-Focused Medical Front Desk Specialist

Texas ENT; Dallas (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Texas ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients, greet them warmly, and manage appointments, patient records, and phone inquiries to ensure a smooth visit.

You will collaborate with physicians and staff to deliver exceptional customer service and ensure check-in to check-out flows efficiently, contributing to a positive patient experience and office operations.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• Experience with scheduling appointments and managing patient records.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor at the front desk.
• Schedule appointments, answer phones, and manage patient records efficiently.
• Coordinate with physicians and clinical staff to ensure seamless check-in to check-out.
• Provide excellent customer service and a positive patient experience.

Skills

Front desk

Customer service

Scheduling

Phone inquiries

Greet patients

Education

High School diploma

Job description

Texas ENT Specialists is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients, greet them warmly, and manage appointments, patient records, and phone inquiries to ensure a smooth visit.

You will collaborate with physicians and staff to deliver exceptional customer service and ensure check-in to check-out flows efficiently, contributing to a positive patient experience and office operations.