Front Office Representative

Texas ENT; New Braunfels, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Texas ENT Specialists is seeking a friendly Medical Front Desk Associate to join our Otolaryngology practice. You will be the first point of contact for patients, greeting them warmly and ensuring a comfortable visit.

Responsibilities include scheduling appointments, managing patient records, and answering calls, while collaborating with physicians and clinical staff to deliver exceptional care and a smooth check-in to check-out workflow.

Qualifications

• High School graduate or equivalent required.
• One year of related experience preferred.

Responsibilities

• Greet patients and visitors with a friendly, welcoming demeanor.
• Schedule appointments and manage the appointment calendar.
• Maintain patient records accurately and confidentially.
• Answer phone calls and direct inquiries to the appropriate staff.
• Assist with check-in and check-out to ensure a seamless patient experience.

Skills

Customer service

Organizational skills

Education

High School graduate or equivalent

Job description

At Texas ENT Specialists, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education and Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.