Patient-First Front Desk Associate – Otolaryngology

Texas ENT Specialists; Shenandoah (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas ENT Specialists is seeking a Medical Front Desk professional for our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming, organized check-in experience.

You will schedule appointments, manage patient records, and answer phone calls while collaborating with physicians and clinical staff to deliver high-quality patient care and seamless service throughout the visit.

Qualifications

• High School graduate or equivalent.
• At least 1 year of related experience.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors with a warm, friendly demeanor.
• Schedule and manage appointments efficiently.
• Maintain accurate patient records and ensure privacy.
• Answer telephones and direct calls to the appropriate staff, providing helpful information.

Skills

Customer service

Administrative skills

Scheduling appointments

Front desk

Education

High School diploma or equivalent

Job description

Texas ENT Specialists is seeking a Medical Front Desk professional for our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming, organized check-in experience.

You will schedule appointments, manage patient records, and answer phone calls while collaborating with physicians and clinical staff to deliver high-quality patient care and seamless service throughout the visit.