Compassionate Medical Front Desk Specialist

Florida ENT Associates; Fort Lauderdale (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact, greet patients, schedule appointments, and manage patient records to ensure a seamless check-in and check-out experience.

You will also answer calls, support the clinical team, and help provide excellent customer service in a dynamic healthcare setting.

Qualifications

• Greeting patients and visitors with a friendly, organized approach.
• Experience with scheduling, patient records and multi-line phone systems.
• Ability to work closely with clinicians and staff to ensure smooth visits.

Responsibilities

• Greet patients and visitors; verify information and direct to appropriate staff.
• Schedule appointments and manage calendar for multiple providers.
• Maintain patient records and ensure accuracy and confidentiality.
• Answer phones, route calls, and respond to patient inquiries.

Skills

Front desk customer service

Appointment scheduling

Phone handling

Patient records management

Education

High School diploma or equivalent

Job description

Florida ENT Associates is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact, greet patients, schedule appointments, and manage patient records to ensure a seamless check-in and check-out experience.

You will also answer calls, support the clinical team, and help provide excellent customer service in a dynamic healthcare setting.