Patient-Focused Mail Clerk – Healthcare Admin Support

HCA Healthcare; Hendersonville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

401(k) plan with company match

Tuition assistance

Dependent scholarships

Education support

Flexible spending accounts

Job summary

HCA Healthcare is seeking a Mail Clerk to route letters, file incoming correspondence, and add notes to patient accounts. The role involves adhering to FDCPA guidelines and using the E-Oscar tool to respond to FCRA disputes.

Training will be provided to ensure compliance and accuracy. Located within commuting distance of Hendersonville, TN, this role offers opportunities to support the Parallon service line within a healthcare environment.

Qualifications

• Minimum one year related experience preferred, preferably in healthcare.
• Must be able to route and file correspondence and enter notes in patient accounts.

Responsibilities

• Routes correspondence to the correct department for reply.
• Performs filing of correspondence and notes receipts in account records.
• Enters a notation on each record of receipt of correspondence with pertinent information.
• Complies with FDCPA and state laws related to third-party collections; training will be provided.
• Understands E-Oscar tool to respond to disputes under FCRA.

Skills

Mail routing

Filing

FDCPA knowledge

E-Oscar tool

Education

High school diploma or equivalent

Tools

E-Oscar tool

Job description

HCA Healthcare is seeking a Mail Clerk to route letters, file incoming correspondence, and add notes to patient accounts. The role involves adhering to FDCPA guidelines and using the E-Oscar tool to respond to FCRA disputes.

Training will be provided to ensure compliance and accuracy. Located within commuting distance of Hendersonville, TN, this role offers opportunities to support the Parallon service line within a healthcare environment.