Patient-Focused Health Unit Coordinator

Lake Regional Health System; Osage Beach (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Lake Regional Health System in Osage Beach, Missouri, is seeking a Health Unit Coordinator (HUC) to provide administrative support on the unit. You will answer phones, coordinate patient information, and assist nursing and medical staff, patients, families, and visitors.

The role requires excellent customer service, teamwork, and the ability to work in a fast-paced environment while maintaining confidentiality and adhering to privacy regulations.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Ability to work in a fast-paced, high-stress environment.

Responsibilities

• Greet patients and provide courteous, compassionate service.
• Take nurse inbound calls to triage and schedule appointments.
• Assist with work quality reports and scheduling.
• Complete refills and prior authorizations.
• Maintain confidentiality and comply with privacy regulations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Lake Regional Health System in Osage Beach, Missouri, is seeking a Health Unit Coordinator (HUC) to provide administrative support on the unit. You will answer phones, coordinate patient information, and assist nursing and medical staff, patients, families, and visitors.

The role requires excellent customer service, teamwork, and the ability to work in a fast-paced environment while maintaining confidentiality and adhering to privacy regulations.