Health Unit Coordinator (HUC)

Lake Regional Health System; Osage Beach (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Lake Regional Health System in Osage Beach, Missouri, is seeking a Health Unit Coordinator (HUC) to provide administrative support on the unit. You will answer phones, coordinate patient information, and assist nursing and medical staff, patients, families, and visitors.

The role requires excellent customer service, teamwork, and the ability to work in a fast-paced environment while maintaining confidentiality and adhering to privacy regulations.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills.
• Ability to work in a fast-paced, high-stress environment.

Responsibilities

• Greet patients and provide courteous, compassionate service.
• Take nurse inbound calls to triage and schedule appointments.
• Assist with work quality reports and scheduling.
• Complete refills and prior authorizations.
• Maintain confidentiality and comply with privacy regulations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Health Unit Coordinator (HUC)

Lake Regional Health System Osage Beach, Missouri, United States

About this position

Lake Regional Health System is looking for an outgoing, professional Health Unit Coordinator (HUC). Lake Regional offers a wide range of employment opportunities in our community.

The Health Unit Coordinator provides administrative support for the unit by answering the phones, scanning patient information, and assisting nursing staff, medical staff, patients, families, visitors, and all other hospital departments.

Key Responsibilities

• Greet patients warmly and respectfully, demonstrating compassion
• Take all nurse inbound calls to triage the patient and schedule the patient’s appointment.
• Help with work quality reports and schedule accordingly
• Complete all refills and all prior authorizations
• Respond in a timely manner and keep patients informed while maintaining confidentiality and adhering to all privacy and protected health regulations.

Qualifications/Requirements:

• A high school diploma or an equivalent is required.
• This position requires excellent customer service skills.
• Must be a team player and have the ability to work in a fast-paced, high-stress environment.

At Lake Regional Health System, Our Commitment Runs Deep!