Front Office Specialist - (FT)- Marion, NC

Carolina QuickCare; Marion (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Carolina QuickCare in Marion, NC is seeking a Front Office Specialist to greet patients, manage registration, verify insurance, collect payments, and process charges in a fast-paced environment. You will be the face of the clinic, delivering excellent patient experiences and supporting clinical staff.

The role requires a High School diploma or GED, willingness to work evenings, weekends, and holidays, and strong organizational skills with at least six months in customer service.

Qualifications

• High School diploma or GED is required.
• Willingness to work flexible schedules including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.
• Six months of related customer service experience and/or training preferred.

Responsibilities

• Greet and assist patients at the reception desk.
• Check in patients and document registration accurately.
• Verify insurance information and collect co-pays or payments.
• Enter charges and payments into the software system.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High School Diploma or GED

Job description

Job Category: Front Office

Requisition Number: FRONT004728

• Posted : October 22, 2026
• Full-Time

Locations

Showing 1 location

Marion, NC 28752, USA

Description

Are you looking for an opportunity to join a team that makes a difference in your community? Do you want to work in a fast-paced environment where each day presents a new challenge?

If the answer is yes, welcome to Carolina QuickCare!

As a Front Office Specialist, you will engage directly with our patients and be the face of our business. You will ensure an exceptional patient experience by performing a wide variety of complex administrative tasks to support patient care delivery. You will be able to use your problem-solving skills to overcome challenges in a fast-paced environment where you’ll never have the same day twice!

DUTIES AND RESPONSIBILITIES :

• Working at the reception desk, answering phones, and greeting and communicating with patients, clinical staff, and Providers.
• Checking in patients and properly documenting registration.
• Verifying insurance and other pertinent patient information.
• Collecting co-pays and payments from patients.
• Entering charges and payments into the software system.
• Other duties as assigned.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EXPERIENCE AND REQUIREMENTS:

• High School diploma or GED is required.
• Willingness to work flexible schedules including evenings, weekends, and holidays.
• Strong organizational, time management, and problem-solving skills.
• Six months of related customer service experience and/or training preferred.

Rock Oak Services Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.