Patient-Focused Front Desk Specialist

Family & Children's Services; Tulsa (OK); On-site; USD 31,000 - 36,000; Full time

Job summary

Family & Children's Services in Tulsa is hiring a Front Desk Specialist to be the first contact for clients and visitors, handling inquiries, scheduling, and reception duties to maintain a welcoming, organized environment.

The role requires a high school diploma and 1 year of medical office experience. Strong communication, confidentiality, and proficiency with MS Office and Adobe are essential to support daily operations across departments.

Qualifications

• High school graduate or equivalent.
• 1 year experience in medical office or healthcare with direct patient care/interaction.
• Experience with EHR and client records is a plus.
• Proficient with MS Office and Adobe.
• Ability to manage a multi-line phone system and other communication tech.

Responsibilities

• Greet and assist visitors in a friendly, professional manner.
• Answer and direct calls, emails, and inquiries promptly.
• Schedule appointments and manage calendars.
• Open and close the building daily.
• Maintain an organized reception area and perform data entry tasks.
• Coordinate mail and deliveries; support document management.
• Ensure security with access control procedures.
• Provide information about services and policies to guests.
• Collaborate with departments to support daily operations.

Skills

Telephone Operations

Front Desk Workflow

Client Engagement

EHR & Records

Financial Operations

Time Management

Education

High School Diploma

Tools

Microsoft Office

Adobe

Multi-line Phone System

Job description

Family & Children's Services in Tulsa is hiring a Front Desk Specialist to be the first contact for clients and visitors, handling inquiries, scheduling, and reception duties to maintain a welcoming, organized environment.

The role requires a high school diploma and 1 year of medical office experience. Strong communication, confidentiality, and proficiency with MS Office and Adobe are essential to support daily operations across departments.