Patient Services Concierge & Front Desk Specialist

Saint Francis Health System; Springer (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

Saint Francis Health System is seeking a Front Office Clerk to perform reception, registration and billing functions in the medical practice front office, enabling efficient patient care. The role requires strong data entry, multitasking, and excellent communication with patients and staff in Tulsa, OK.

Minimum education is a high school diploma or GED, with at least 6 months of front-facing customer service or medical office experience preferred.

Qualifications

• Minimum education: High School Diploma or GED.
• At least 6 months of front facing customer service or medical office experience preferred.
• Demonstrated PC skills and ability to multi-task and organize work.
• Effective written and oral communication with patients and staff.

Responsibilities

• Greet and direct patients and visitors according to office protocols.
• Schedule appointments and register demographics and billing information.
• Determine eligibility to accommodate patient care; collect co-pays and balances.
• Post charges, payments and maintain medical records in the EMR system.
• Prepare billing documentation and assist in collections as needed.
• Maintain a clean, safe front office environment and communicate with providers.

Skills

Customer service

Medical office

PC skills

Interpersonal communication

Data entry

Education

High School Diploma or GED

Tools

EMR system

Billing software

Job description

Saint Francis Health System is seeking a Front Office Clerk to perform reception, registration and billing functions in the medical practice front office, enabling efficient patient care. The role requires strong data entry, multitasking, and excellent communication with patients and staff in Tulsa, OK.

Minimum education is a high school diploma or GED, with at least 6 months of front-facing customer service or medical office experience preferred.