Patient Experience & Front Desk Specialist

Get Virtual Assistant Jobs; Philadelphia (MS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical insurance

Dental insurance

Vision insurance

Work-Life balance

Job summary

Fast Pace Health is hiring a Patient Care Specialist to deliver front-office administrative support. You will greet and register patients, collect demographics, verify insurance, and help manage records with a patient-centered approach.

The role requires a High School Diploma or equivalent and CPR certification. Candidates should be proficient with MS Outlook, Word, and basic Excel, with excellent communication and teamwork skills in a busy clinic setting.

Qualifications

• High School Diploma or equivalent required.
• CPR certification required within 7 days of hire.

Responsibilities

• Greet, register, and discharge patients with high customer service.
• Input patient demographics and financial information accurately at registration.
• Verify and update patient insurance information.
• Maintain knowledge of medical insurance plans, co-pays and deductibles.
• Coordinate medical records and support continuity of care.
• Cross-train for back-office duties as needed.
• Ensure compliance with company policies and confidentiality.
• Keep reception area clean and organized.
• Assist new employees with onboarding and training.

Skills

Customer service

Front office operations

Phone etiquette

Insurance knowledge

Basic PC skills

MS Outlook

MS Word

MS Excel

Typing 70–100 wpm

Education

High School Diploma or equivalent

CPR license

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health is hiring a Patient Care Specialist to deliver front-office administrative support. You will greet and register patients, collect demographics, verify insurance, and help manage records with a patient-centered approach.

The role requires a High School Diploma or equivalent and CPR certification. Candidates should be proficient with MS Outlook, Word, and basic Excel, with excellent communication and teamwork skills in a busy clinic setting.