Patient Services Concierge — Front Desk & Billing

Saint Francis Health System; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Francis Health System is seeking a front office professional in Tulsa to perform reception, registration, and billing functions for the medical practice, enhancing patient care delivery.

Minimum education is a high school diploma or GED, with 6 months of prior front-facing customer service or medical office experience preferred. Proficiency in EMR and billing software is expected.

Qualifications

• Front desk experience in medical office preferred.
• Ability to operate EMR and billing systems accurately.
• Strong communication and organizational skills.
• Knowledge of HIPAA and OSHA policies is beneficial.

Responsibilities

• Greets and directs patients and visitors following office protocols.
• Register demographics and billing information; determine eligibility.
• Post charges and handle co-pays and patient payments.
• Maintain patient records and support scheduling and referrals.
• Support billing documentation and daily cash handling.

Skills

Customer service

Multitasking

Interpersonal communication

Data entry

Critical thinking

Education

High School Diploma or GED

Tools

EMR system

Billing software

Job description

Saint Francis Health System is seeking a front office professional in Tulsa to perform reception, registration, and billing functions for the medical practice, enhancing patient care delivery.

Minimum education is a high school diploma or GED, with 6 months of prior front-facing customer service or medical office experience preferred. Proficiency in EMR and billing software is expected.