Patient-Focused Front Desk Specialist

Genesis HealthCare; Hurricane (WV); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Employee Assistance Program

Employee Foundation assistance

Health, Dental, Vision, Life insurance

401K

Paid Time Off

On-Demand Pay

Pet Insurance

Short-term Disability

Hospital Indemnity

Job summary

Genesis HealthCare in Hurricane, WV is seeking a Receptionist to serve as the first point of contact for patients, residents, families and clients. You will answer calls, warmly welcome visitors, and direct them as appropriate.

The role involves coordinating mail, maintaining lists by name/room and employee details, and performing clerical tasks. Strong English, communication and Google workspace proficiency are required.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

English language

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis HealthCare in Hurricane, WV is seeking a Receptionist to serve as the first point of contact for patients, residents, families and clients. You will answer calls, warmly welcome visitors, and direct them as appropriate.

The role involves coordinating mail, maintaining lists by name/room and employee details, and performing clerical tasks. Strong English, communication and Google workspace proficiency are required.