Patient Experience Front Desk Coordinator

Genesis Rehab Services; Hurricane (WV); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition discounts

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Life insurance

401K

Paid Time Off

On-Demand Pay

Job summary

Genesis Rehab Services is seeking a friendly receptionist to support daily operations at our Hurricane, WV location. You will answer calls, greet patients, and manage mail and directory details, ensuring a smooth front-desk experience for residents and visitors.

The role requires strong English communication, reliability, and proficiency with Google Docs, Sheets, and Slides. Join a team dedicated to compassionate care and excellent service.

Qualifications

• Must read, write, speak and understand English to ensure safety and well-being of patients and visitors.
• Excellent communication skills are required.
• Proficiency with Google Docs, Sheets and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Skills

English language

Communication

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis Rehab Services is seeking a friendly receptionist to support daily operations at our Hurricane, WV location. You will answer calls, greet patients, and manage mail and directory details, ensuring a smooth front-desk experience for residents and visitors.

The role requires strong English communication, reliability, and proficiency with Google Docs, Sheets, and Slides. Join a team dedicated to compassionate care and excellent service.