Patient Experience Front Desk Coordinator

Genesis Healthcare; Pottstown (Montgomery County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Variable compensation

Tuition discounts

Employee Assistance Program

Employee Foundation

Health/Dental/Vision/Life + 401K

On-Demand Pay

Pet Insurance

Job summary

Genesis HealthCare is seeking a Receptionist for our nursing center in Montgomery County, PA. You will be the first point of contact for patients, families and visitors, handling calls, greeting everyone warmly and directing inquiries.

Responsibilities include answering calls professionally, welcoming guests, coordinating mail, updating patient and staff directories, and assisting with clerical tasks. Must have a high school diploma and strong English communication skills; familiarity with

Qualifications

• High school diploma or equivalent required.
• Must be able to read, write, speak and understand English.
• Excellent communication skills required.
• Must be proficient with Google Docs, Sheets, and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Skills

Excellent communication

English language proficiency

Education

High school degree or equivalent

Tools

Google Docs/Sheets/Slides

Job description

Genesis HealthCare is seeking a Receptionist for our nursing center in Montgomery County, PA. You will be the first point of contact for patients, families and visitors, handling calls, greeting everyone warmly and directing inquiries.

Responsibilities include answering calls professionally, welcoming guests, coordinating mail, updating patient and staff directories, and assisting with clerical tasks. Must have a high school diploma and strong English communication skills; familiarity with