Resident Services Concierge

Genesis; Ravenswood (WV); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-paid life insurance

401K

Paid Time Off

On-Demand Pay

Job summary

Genesis is seeking a friendly receptionist to support our care team in Ravenswood, WV. You will answer calls, greet patients and visitors, manage mail, and keep patient and staff directories up to date.

This entry-level role emphasizes clear communication, reliability, and teamwork in a fast-paced healthcare environment, with benefits including health/dental/vision coverage and a 401K plan.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand English.
• Excellent communication skills required.
• Proficient with Google Docs, Sheets, and Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication

English fluency

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Genesis is seeking a friendly receptionist to support our care team in Ravenswood, WV. You will answer calls, greet patients and visitors, manage mail, and keep patient and staff directories up to date.

This entry-level role emphasizes clear communication, reliability, and teamwork in a fast-paced healthcare environment, with benefits including health/dental/vision coverage and a 401K plan.