Patient-Focused Front Desk & Scheduling Assistant

Bassett Healthcare Network; Town of Cobleskill (NY); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Medical, dental & vision insurance

Retirement benefits

Job summary

Bassett Healthcare Network in New York state is seeking a Medical Office Assistant I to greet patients, manage registrations, schedule appointments and handle referrals. You will input accurate data, collect payments and support coordination of care in a busy outpatient setting.

The role emphasizes customer service, data accuracy, and teamwork across the front desk, scheduling, and billing processes. On-site position with benefits and training provided.

Qualifications

• Minimum one year of relevant work experience.
• Minimum one year of customer service experience.
• High School Diploma or GED, preferred.
• 2 year / Associate Degree, preferred.

Responsibilities

• Greet patients in a courteous and friendly manner.
• Assist with outpatient registration and scheduling, including referrals.
• Process payments and explain charges to patients.
• Answer phones promptly and route inquiries to the appropriate department.

Skills

Computer Skills

Customer Service

Time Management

Confidentiality

Interacting with People

Education

HS Diploma/GED (preferred)

Associate Degree (preferred)

Job description

Bassett Healthcare Network in New York state is seeking a Medical Office Assistant I to greet patients, manage registrations, schedule appointments and handle referrals. You will input accurate data, collect payments and support coordination of care in a busy outpatient setting.

The role emphasizes customer service, data accuracy, and teamwork across the front desk, scheduling, and billing processes. On-site position with benefits and training provided.