Patient-Focused Front Desk Receptionist | Healthcare

Excel Care; Parsippany-Troy Hills (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

COMPANY NAME seeks a professional Receptionist to join our Skilled Nursing Facility team in Parsippany, NJ. As the first contact for visitors, residents, families, and staff, you will create a welcoming, organized environment while supporting daily administrative operations and routing calls.

The ideal candidate has a high school diploma, strong communication and customer service skills, and experience in a healthcare setting or receptionist duties.

Qualifications

• High school diploma or equivalent required.
• Healthcare setting experience is a plus.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Skills

Communication skills

Customer service

Multitasking

Calm under pressure

Professional appearance

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry

Job description

COMPANY NAME seeks a professional Receptionist to join our Skilled Nursing Facility team in Parsippany, NJ. As the first contact for visitors, residents, families, and staff, you will create a welcoming, organized environment while supporting daily administrative operations and routing calls.

The ideal candidate has a high school diploma, strong communication and customer service skills, and experience in a healthcare setting or receptionist duties.