Patient-Focused Front Desk Associate (FT)

Memorial Healthcare System; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Healthcare System is seeking a receptionist to support assigned areas, handling messages, phone screening, and guest assistance. You will greet visitors, route calls, and ensure privacy in communications within a busy care environment.

This role requires a high school diploma or equivalent and offers a straightforward path with no prior experience required. It emphasizes professionalism, accuracy, and compassionate customer service.

Qualifications

• High School Diploma or equivalent required.
• No experience required.
• Critical thinking and the ability to work under pressure in a healthcare setting.

Responsibilities

• Takes accurate messages and ensures timely delivery.
• Receives, screens, routes and responds to incoming telephone calls.
• Greets guests and provides appropriate assistance and information.
• Complies with privacy and confidentiality policies when communicating with callers and guests.

Skills

Accountability

Customer Service

Develops Relationships

Effective Communication

Patient Care

Adaptability

Professionalism

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a receptionist to support assigned areas, handling messages, phone screening, and guest assistance. You will greet visitors, route calls, and ensure privacy in communications within a busy care environment.

This role requires a high school diploma or equivalent and offers a straightforward path with no prior experience required. It emphasizes professionalism, accuracy, and compassionate customer service.