Patient Concierge - Front Desk (FT)

CO043 Memorial Hospital West; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Memorial Hospital West in Pembroke Pines, FL, is seeking a receptionist to perform front-desk duties in assigned areas. The role emphasizes accurate message taking, routing calls, greeting guests, and providing information while upholding privacy policies.

The ideal candidate has a high school diploma or equivalent; no prior experience is required. The position requires the ability to work under stress with strong communication and a customer-service mindset.

Qualifications

• High School Diploma or Equivalent required.
• No experience required.
• Ability to work in a stressful environment and maintain privacy policies.

Responsibilities

• Takes accurate messages and ensures timely delivery.
• Receives, screens, routes and responds to incoming telephone calls.
• Greets guests and provides appropriate assistance and information.
• Complies with privacy and confidentiality policies when communicating with callers and guests.

Skills

Accountability

Customer Service

Effective Communication

Patient and Family Centered Care

Responding to Change

Standards of Behavior

Education

High School Diploma or Equivalent

Job description

Memorial Hospital West in Pembroke Pines, FL, is seeking a receptionist to perform front-desk duties in assigned areas. The role emphasizes accurate message taking, routing calls, greeting guests, and providing information while upholding privacy policies.

The ideal candidate has a high school diploma or equivalent; no prior experience is required. The position requires the ability to work under stress with strong communication and a customer-service mindset.