Patient-Focused Clinic Operations Manager

North Carolina Community Health Center Association; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Lincoln Community Health Center, Inc., a federally qualified community health center in Durham, NC, is recruiting a Practice Manager to oversee daily clinic operations and supervise office staff.

The role requires a Bachelor’s in healthcare management or related field, plus managerial experience in a medical setting, with strong leadership, communication, and training skills to ensure high-quality patient care.

Qualifications

• Bachelor degree in healthcare management or healthcare administration or related field.
• Experience in a managerial role within a clinical/medical setting.
• Strong leadership and customer service skills with a client focus.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily clinic operations and supervising office staff.
• Provide training for new hires and ongoing staff development.
• Ensure compliance with legal obligations and healthcare regulations.
• Interact with patients and address complaints effectively.
• Support quality improvement and patient satisfaction initiatives.

Skills

Leadership

Customer service

Time management

Training

Communication

Analytical skills

Education

Bachelor's in healthcare management or healthcare administration

Master's in public health or health administration (preferred)

Tools

Clinic management software

Job description

Lincoln Community Health Center, Inc., a federally qualified community health center in Durham, NC, is recruiting a Practice Manager to oversee daily clinic operations and supervise office staff.

The role requires a Bachelor’s in healthcare management or related field, plus managerial experience in a medical setting, with strong leadership, communication, and training skills to ensure high-quality patient care.