Patient-Focused Clinic Admin Specialist

Fresenius Medical Care; Rome (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Fresenius Medical Care's outpatient facility in Rome, GA is seeking a receptionist/secretary to support front desk operations and patient engagement. You will handle calls, greet patients, maintain a professional environment, and protect patient confidentiality.

This role involves scheduling, registration, medical records preparation, and coordination with clinical staff. Proficiency with Microsoft Office and strong communication are essential.

Qualifications

• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Excellent written and verbal communication; pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet patients and guests and maintain reception area.
• Process admissions data and ensure patient confidentiality.
• Coordinate scheduling, registrations, and medical records.
• Assist with transportation coordination and referrals.
• Arrange for package pickup and filing of patient charts daily.

Skills

Microsoft Office

Written and verbal communication

Organizational skills

Multitasking

Customer service

Office procedures

Professional attitude

Proactive / resourceful

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Fresenius Medical Care's outpatient facility in Rome, GA is seeking a receptionist/secretary to support front desk operations and patient engagement. You will handle calls, greet patients, maintain a professional environment, and protect patient confidentiality.

This role involves scheduling, registration, medical records preparation, and coordination with clinical staff. Proficiency with Microsoft Office and strong communication are essential.