Patient-Focused Clinic Admin & Scheduling Assistant

Freseniusmedicalcare; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Kidney Care in West Palm Beach, FL is seeking a friendly receptionist/secretary to support clinic operations and patient care. You will greet patients, answer calls, schedule appointments, coordinate admissions data, and maintain confidential medical records in a fast-paced healthcare environment.

The role emphasizes strong communication, organization, and computer skills, with attention to patient confidentiality and teamwork within a cross-functional staff.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint.
• Good verbal communication skills.
• Pleasant telephone manner.
• Knowledge of office procedures.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet patients and guests.
• Maintain a professional reception and waiting areas.
• Process admissions data in accordance with FMC policies.
• Ensure patient confidentiality at all times.
• Schedule and register patients and coordinate appointments.
• Coordinate travel and medical records as needed.
• Assist with department accounts and filing of records.
• Prepare patient schedules and pull charts daily.

Skills

Microsoft Office

Office procedures

Verbal communication

Written communication

Multitasking

Time management

Organization

Customer service

Professional appearance

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Kidney Care in West Palm Beach, FL is seeking a friendly receptionist/secretary to support clinic operations and patient care. You will greet patients, answer calls, schedule appointments, coordinate admissions data, and maintain confidential medical records in a fast-paced healthcare environment.

The role emphasizes strong communication, organization, and computer skills, with attention to patient confidentiality and teamwork within a cross-functional staff.