Patient Flow & Scheduling Specialist

Avera Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO on day one

401(k) match

Career development

Job summary

Avera Health is seeking a Front Office/Administrative Assistant to coordinate patient flow at Avera Dermatology on Minnesota Ave. The role supports providers and nurses, manages schedules, and handles front-desk duties in a day shift from 8:00 AM to 5:00 PM.

Qualifications include a high school diploma or GED with 3-6 months of related experience; CMA certification is a plus, with 1-3 years in healthcare office work preferred. Benefits and equal opportunity employer statements apply.

Qualifications

• High School or GED or equivalent with 3-6 months related experience or training.
• CMA preferred; 1-3 years healthcare office/administrative experience.
• CMA certification by AAMA is a plus.

Responsibilities

• Coordinate appointment scheduling and follow office policies; assist providers and nurses with cancellations and follow-ups.
• Prepare and maintain patient records, ensure accessibility for providers.
• Answer and route calls promptly; alert staff to urgent messages.
• Assist provider/nurse with support duties like copying, mail, forms, referrals, and reports.

Skills

Communication

Multitasking

Problem solving

Education

High School or GED

3-6 months related experience

CMA Certification (AAMA)

1-3 years healthcare office experience

Job description

Avera Health is seeking a Front Office/Administrative Assistant to coordinate patient flow at Avera Dermatology on Minnesota Ave. The role supports providers and nurses, manages schedules, and handles front-desk duties in a day shift from 8:00 AM to 5:00 PM.

Qualifications include a high school diploma or GED with 3-6 months of related experience; CMA certification is a plus, with 1-3 years in healthcare office work preferred. Benefits and equal opportunity employer statements apply.