Patient Flow & Scheduling Coordinator

Avera St. Luke's; Dell Rapids (SD); On-site; USD 25,000 - 32,000; Part time

Job summary

Avera Dell Rapids Clinic is hiring a PRN Medical Office Assistant to coordinate patient scheduling and efficient office flow in a fast-paced environment.

The role supports providers and nurses with non-clinical tasks, handles calls, maintains patient records, and ensures timely communications. Applicants should have a High School diploma or GED, 3–6 months related experience, and CMA certification is preferred. Expect a compassionate, team-focused setting.

Qualifications

• High School or GED equivalent and 3-6 months related experience and/or training; or equivalent combination of education or experience.
• Certified Medical Assistant (CMA) - CMA certification preferred.
• Ability to coordinate patient scheduling and office duties under supervision.

Responsibilities

• Coordinate appointment scheduling and manage office scheduling policies and parameters.
• Assist providers and nurses with cancellations, double bookings, follow-up appointments and reminder calls.
• Prepare and maintain patient records for provider accessibility.
• Answer and route calls, escalate urgent messages as needed.
• Support duties such as copying, mail, forms, referrals, reports, and faxing.

Skills

Effective communication

Team collaboration

Attention to detail

Multitasking

Education

High School Diploma or GED

3-6 months related experience

Job description

Avera Dell Rapids Clinic is hiring a PRN Medical Office Assistant to coordinate patient scheduling and efficient office flow in a fast-paced environment.

The role supports providers and nurses with non-clinical tasks, handles calls, maintains patient records, and ensures timely communications. Applicants should have a High School diploma or GED, 3–6 months related experience, and CMA certification is preferred. Expect a compassionate, team-focused setting.