Patient Flow & Scheduling Specialist

Dovetail Health Inc.; Easton (MA); In loco; USD 25.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Short-term & Long-Term Disability

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Descrizione del lavoro

UnitedHealth Group is seeking a Medical Secretary to provide high-level administrative support in a busy Internal Medicine/Family Medicine setting. You will answer phones, schedule appointments, assist with referrals and imaging, and coordinate with multiple departments while protecting patient privacy.

Role requires strong communication, organization, and multi-tasking skills, with an hourly pay range reflecting local market rates.

Competenze

• High School Diploma or GED required.
• 2+ years of experience providing administrative support in a healthcare, medical office and/or health insurance environment.
• Intermediate level of proficiency with Microsoft Office products.

Mansioni

• Help manage patient flow, access, and scheduling for clinical staff to optimize appointment availability.
• Schedule appointments for patients, optimizing patient appointment availability.
• Assist patients with imaging, referrals, and communication with other departments; perform outreach for appointments.
• Monitor patient flow within the department and adhere to check-in processes.
• Prepare and process transportation-related medical justification forms and communicate results to providers.

Conoscenze

Administrative support

Formazione

High School Diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

UnitedHealth Group is seeking a Medical Secretary to provide high-level administrative support in a busy Internal Medicine/Family Medicine setting. You will answer phones, schedule appointments, assist with referrals and imaging, and coordinate with multiple departments while protecting patient privacy.

Role requires strong communication, organization, and multi-tasking skills, with an hourly pay range reflecting local market rates.