Patient-First Phlebotomy Technician

Northwestern Medicine; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Phlebotomist to provide expert venipuncture, specimen processing, and customer-focused service within a busy clinical lab setting in Chicago. You will adhere to safety practices, enter orders, and maintain accurate records in EMR systems.

The role requires a high school diploma, phlebotomy certification or CMA, and 1+ year of phlebotomy experience. Collaborative team environment and emphasis on patient-first care are key.

Qualifications

• High School diploma or equivalent required.
• Phlebotomy certification through a nationally recognized organization or equivalent training.
• One or more years of phlebotomy experience in a healthcare setting or CMA certification preferred.

Responsibilities

• Performs phlebotomy and other lab specimen collections per age related standards and departmental policies.
• Demonstrates AIDET model and prioritizes patient safety to reduce errors.
• Receives and reviews physician orders; enters accurate orders for lab tests per policies.
• Maintains patient communication and provides post-phlebotomy care.
• Processes specimens promptly to ensure stability and integrity; labels, centrifuges, aliquots, and packages for transport.
• Reviews refrigerator temperatures and QC/QA records; reports concerns.
• Operates and maintains relevant equipment; follows up on orders and communicates results.
• Notifies Laboratory/Physician of specimen procurement issues for optimal care.
• Maintains a safe work environment and adheres to biohazard procedures.
• Performs lab-related clerical duties including order entry, test result verification, and EMR usage.
• Uses resources efficiently and participates in cost-reduction efforts.
• Completes competency assessments and adheres to continuing education expectations.
• Demonstrates teamwork and professional interaction.
• Applies critical thinking and judgment to resolve challenging situations.
• Complies with organizational ethics and policies.

Skills

Phlebotomy

Customer service

EMR familiarity

Education

High School diploma or equivalent

Job description

Northwestern Medicine is seeking a Phlebotomist to provide expert venipuncture, specimen processing, and customer-focused service within a busy clinical lab setting in Chicago. You will adhere to safety practices, enter orders, and maintain accurate records in EMR systems.

The role requires a high school diploma, phlebotomy certification or CMA, and 1+ year of phlebotomy experience. Collaborative team environment and emphasis on patient-first care are key.