Patient-First Medical Office Administrator

Proactive MD; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Proactive MD is seeking an Administrative Assistant to provide essential front-office support at the Fayetteville Health Center. You will schedule appointments, greet patients, handle inquiries, and manage billing processes to ensure a smooth experience for patients and staff.

The role requires at least a high school diploma and 1+ years of administrative experience, with a preference for those familiar with clinical settings and MS Office tools.

Qualifications

• High School Diploma or equivalent is required.
• 1+ years of relevant administrative experience are required.
• Proficiency in MS Office (Word, PowerPoint, Excel) is required.

Responsibilities

• Schedules all appointments for the Health Center.
• Greets patients and visitors warmly and directs them appropriately.
• Answers all incoming calls for the Health Center and handles billing and payments.
• Communicates about patient inquiries, concerns, or escalations via phone, email, EMR software, and other systems.

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Proactive MD is seeking an Administrative Assistant to provide essential front-office support at the Fayetteville Health Center. You will schedule appointments, greet patients, handle inquiries, and manage billing processes to ensure a smooth experience for patients and staff.

The role requires at least a high school diploma and 1+ years of administrative experience, with a preference for those familiar with clinical settings and MS Office tools.