Patient-First Medical Front Desk Coordinator

WOODROME MEDICAL PA; Livingston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

Woodrome Medical PA in Livingston, TX seeks a friendly Medical Front Desk Receptionist to be the welcoming face of the practice. You will greet patients, check them in, and support scheduling, insurance verification, and front-desk operations with accuracy and care.

You will use medical scheduling software and the EHR/EMR system, communicate clearly with patients and staff, and help maintain a organized, patient-centered environment in a fast-paced clinic.

Qualifications

• High school diploma or GED required; medical office training is a plus.
• Experience in a medical front desk or healthcare administrative role preferred.
• Familiarity with medical terminology, insurance verification, and HIPAA compliance.
• Proficient with EHR/EMR systems and general computer skills.
• Strong communication and interpersonal skills with a patient-first attitude.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Answer and route incoming phone calls, take messages, and respond to patient inquiries.
• Maintain and update accurate patient records and demographic information in the EHR system.
• Coordinate referrals, prior authorizations, and communication between patients and clinical staff.
• Ensure the front desk and waiting area remain organized and presentable.

Skills

Greeting patients

Scheduling coordination

Phone etiquette

Customer service

Multitasking

Communication skills

Education

High school diploma or GED

Tools

EHR/EMR systems

Medical scheduling software

Job description

Woodrome Medical PA in Livingston, TX seeks a friendly Medical Front Desk Receptionist to be the welcoming face of the practice. You will greet patients, check them in, and support scheduling, insurance verification, and front-desk operations with accuracy and care.

You will use medical scheduling software and the EHR/EMR system, communicate clearly with patients and staff, and help maintain a organized, patient-centered environment in a fast-paced clinic.