Patient-First Front Office Coordinator – Dermatology

SCARS Management Services; Newport Beach (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off (PTO)

Paid holidays

Employee discounts

Growth opportunities

Collaborative team culture

Job summary

SCARS Center & The Appearance Center is seeking a Front Office Coordinator to manage daily front desk operations at our Yorba Linda and Newport Beach locations. You will greet patients, schedule visits, verify insurance, and coordinate communications between patients and clinicians in a fast-paced dermatology setting.

Ideal candidates have at least one year of medical front office experience, a Bachelor’s degree, and proficiency with EMR systems, MS Office, and Google Workspace.

Qualifications

• Minimum of one year of medical front office experience (Dermatology, Plastic Surgery, Cosmetic Surgery, or Medical Spa experience strongly preferred).
• Bachelor’s degree required.
• Proficient with EMR systems and Microsoft Office/ Google Workspace.
• Excellent verbal and written communication with a patient-first mindset.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Familiarity with medical terminology, insurance verification, prior authorizations, and scheduling.

Responsibilities

• Greet and check in patients creating a welcoming first impression.
• Answer calls, respond to inquiries, and schedule/reschedule appointments using the EMR system.
• Coordinate referrals and follow-up appointments; optimize provider schedules and minimize gaps.
• Verify insurance eligibility and collect co-pays/deductibles; maintain patient demographics and records.
• Serve as communication hub between patients, providers, and staff; ensure appointments stay on schedule.
• Maintain a clean, organized reception area; assist with opening/closing procedures; uphold HIPAA compliance.

Skills

Communication

Organization

Attention to detail

Multitasking

Patient-first mindset

Education

Bachelor’s degree

Tools

EMR systems

Microsoft Office

Google Workspace

Job description

SCARS Center & The Appearance Center is seeking a Front Office Coordinator to manage daily front desk operations at our Yorba Linda and Newport Beach locations. You will greet patients, schedule visits, verify insurance, and coordinate communications between patients and clinicians in a fast-paced dermatology setting.

Ideal candidates have at least one year of medical front office experience, a Bachelor’s degree, and proficiency with EMR systems, MS Office, and Google Workspace.