Patient-First Front Desk & Surgery Coordinator

US Oral Surgery Management; Anacortes (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

North Sound Oral & Facial Surgery in Anacortes, WA is seeking a Front Desk Office Coordinator to join a top-tier oral surgery practice. You will handle patient scheduling, check-in, and account setup, while coordinating surgeries and supporting the team to ensure smooth daily operations.

The role emphasizes exceptional patient service, strong communication, and adaptability. A high school diploma is required; prior dental or medical office experience is preferred.

Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Responsibilities

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Skills

Patient interaction

Scheduling appointments

Administrative support

Team collaboration

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

North Sound Oral & Facial Surgery in Anacortes, WA is seeking a Front Desk Office Coordinator to join a top-tier oral surgery practice. You will handle patient scheduling, check-in, and account setup, while coordinating surgeries and supporting the team to ensure smooth daily operations.

The role emphasizes exceptional patient service, strong communication, and adaptability. A high school diploma is required; prior dental or medical office experience is preferred.