Patient-First Front Desk Medical Receptionist

Bayview Physicians Group; Norfolk (VA); On-site; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Competitive compensation

Job summary

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to greet patients, manage scheduling, and support daily operations in a fast-paced clinic. You will interact with patients in person and by phone, ensuring a warm, professional first impression.

The role emphasizes accurate check-in/check-out, efficient use of the EMR system, and strict adherence to HIPAA privacy protections while contributing to a collaborative healthcare team.

Qualifications

• Outstanding customer service and communication skills.
• Strong multitasking abilities and attention to detail in a fast-paced environment.
• Comfort using phones, computers, and scheduling systems.
• Previous experience in a medical office or healthcare setting preferred.
• A positive, team-first mindset with a professional approach to patient care.

Responsibilities

• Greet and assist patients warmly and professionally - both in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, ensuring all required information is collected and documented.
• Route messages and documentation through the electronic medical record (EMR) system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards.

Skills

Customer service

Multitasking

Attention to detail

Phone/computer scheduling

Medical office experience

Tools

EMR system

Job description

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to greet patients, manage scheduling, and support daily operations in a fast-paced clinic. You will interact with patients in person and by phone, ensuring a warm, professional first impression.

The role emphasizes accurate check-in/check-out, efficient use of the EMR system, and strict adherence to HIPAA privacy protections while contributing to a collaborative healthcare team.