Medical Office Receptionist

Bayview Physicians Group; Norfolk (VA); On-site; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Pay: $13–$25/hr

Job summary

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to warmly greet patients and manage check-in/check-out while coordinating scheduling. This fast-paced role requires strong communication, multitasking, and a patient-first mindset.

You will handle EMR messaging, support daily operations, and ensure HIPAA-compliant privacy throughout patient interactions. Join a team that values care, efficiency, and professional growth.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and confidentiality (HIPAA).
• Comfort with phones, computers, and scheduling systems.

Responsibilities

• Greet and assist patients warmly and professionally - in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, ensuring all required information is collected and documented.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards.

Skills

Customer service

Communication

Multitasking

Attention to detail

Phone systems

Scheduling systems

Tools

EMR software

Job description

Bayview Physicians Group | Norfolk, VA

Be the friendly face that sets the tone for exceptional patient care.

Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare. We believe strong doctor-patient relationships are the heart of outstanding care-and that starts the moment a patient walks through our doors. With more than 900 team members across the Hampton Roads region, we're proud to offer a supportive, collaborative workplace where people truly enjoy coming to work.

We're seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. If you thrive in a fast-paced healthcare environment and love creating positive first impressions, this role is for you.

Why You'll Love Working Here

• Comprehensive benefits package for full-time employees
• Supportive, team-oriented culture
• Growth opportunities within a respected and expanding healthcare organization
• Competitive compensation: $13-$25/hour. Actual pay depends on specialty, experience, schedule and job duties

What You'll Do

• Greet and assist patients warmly and professionally - both in person and over the phone
• Schedule appointments accurately while balancing efficiency and patient needs
• Manage patient check-in and check-out, ensuring all required information is collected and documented
• Route messages and documentation through the electronic medical record (EMR) system
• Provide essential administrative support to keep daily operations running smoothly
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards

What We're Looking For

• Outstanding customer service and communication skills
• Strong multitasking abilities and attention to detail in a fast-paced environment
• Comfort using phones, computers, and scheduling systems
• Previous experience in a medical office or healthcare setting preferred
• A positive, team-first mindset with a professional approach to patient care

Join the Bayview Team

At Bayview Physicians Group, you're more than the first point of contact - you're a key part of the patient experience. If you're ready to make an impact and grow your career in healthcare, we'd love to meet you.