Patient Care Front Desk Specialist

Bayview Physicians Group; Chesapeake, Northern (VA, KY); Hybrid; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Competitive compensation

Job summary

Bayview Physicians Group in Chesapeake, VA is seeking a friendly Medical Office Receptionist to greet patients, answer phones, and schedule appointments. You will be the first point of contact shaping the patient experience while maintaining HIPAA confidentiality.

This full-time role offers a comprehensive benefits package and opportunities to grow within a growing outpatient practice. Strong communication, multitasking, and comfort with EMR systems are essential; previous medical office

Qualifications

• Outstanding customer service and communication skills.
• Strong multitasking abilities and attention to detail in a fast-paced environment.
• Comfort using phones, computers, and scheduling systems.
• Previous experience in a medical office or healthcare setting preferred.
• A positive, team-first mindset with a professional approach to patient care.

Responsibilities

• Greet and assist patients warmly and professionally—both in person and over the phone
• Schedule appointments accurately while balancing efficiency and patient needs
• Manage patient check-in and check-out, ensuring all required information is collected and documented
• Route messages and documentation through the electronic medical record (EMR) system
• Provide essential administrative support to keep daily operations running smoothly
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards

Skills

Customer service

Communication

Multitasking

HIPAA privacy

Scheduling systems

Job description

Bayview Physicians Group in Chesapeake, VA is seeking a friendly Medical Office Receptionist to greet patients, answer phones, and schedule appointments. You will be the first point of contact shaping the patient experience while maintaining HIPAA confidentiality.

This full-time role offers a comprehensive benefits package and opportunities to grow within a growing outpatient practice. Strong communication, multitasking, and comfort with EMR systems are essential; previous medical office