Medical Office Receptionist- Urgent Care

Bayview Physicians Group; Norfolk (VA); On-site; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Competitive compensation

Job summary

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to greet patients, manage scheduling, and support daily operations in a fast-paced clinic. You will interact with patients in person and by phone, ensuring a warm, professional first impression.

The role emphasizes accurate check-in/check-out, efficient use of the EMR system, and strict adherence to HIPAA privacy protections while contributing to a collaborative healthcare team.

Qualifications

• Outstanding customer service and communication skills.
• Strong multitasking abilities and attention to detail in a fast-paced environment.
• Comfort using phones, computers, and scheduling systems.
• Previous experience in a medical office or healthcare setting preferred.
• A positive, team-first mindset with a professional approach to patient care.

Responsibilities

• Greet and assist patients warmly and professionally - both in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, ensuring all required information is collected and documented.
• Route messages and documentation through the electronic medical record (EMR) system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards.

Skills

Customer service

Multitasking

Attention to detail

Phone/computer scheduling

Medical office experience

Tools

EMR system

Job description

Bayview Physicians Group | Norfolk, VA

Be the friendly face that sets the tone for exceptional patient care.

Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare. We believe strong doctor-patient relationships are the heart of outstanding care-and that starts the moment a patient walks through our doors. With more than 900 team members across the Hampton Roads region, we’re proud to offer a supportive, collaborative workplace where people truly enjoy coming to work.

We’re seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. If you thrive in a fast-paced healthcare environment and love creating positive first impressions, this role is for you.

Why You'll Love Working Here

• Comprehensive benefits package for full-time employees
• Supportive, team-oriented culture
• Growth opportunities within a respected and expanding healthcare organization
• Competitive compensation: $13-$25/hour. Actual pay depends on specialty, experience, schedule and job duties.

What You'll Do

• Greet and assist patients warmly and professionally - both in person and over the phone
• Schedule appointments accurately while balancing efficiency and patient needs
• Manage patient check-in and check-out, ensuring all required information is collected and documented
• Route messages and documentation through the electronic medical record (EMR) system
• Provide essential administrative support to keep daily operations running smoothly
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards

What We're Looking For

• Outstanding customer service and communication skills
• Strong multitasking abilities and attention to detail in a fast-paced environment
• Comfort using phones, computers, and scheduling systems
• Previous experience in a medical office or healthcare setting preferred
• A positive, team-first mindset with a professional approach to patient care

Join the Bayview Team

At Bayview Physicians Group, you're more than the first point of contact—you’re a key part of the patient experience. If you're ready to make an impact and grow your career in healthcare, we'd love to meet you.