Patient-First Medical Front Desk Specialist

Bayview Physicians Group; Norfolk (VA); On-site; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Team-oriented culture

Growth opportunities

Pay: $13–$25/hr

Job summary

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to warmly greet patients and manage check-in/check-out while coordinating scheduling. This fast-paced role requires strong communication, multitasking, and a patient-first mindset.

You will handle EMR messaging, support daily operations, and ensure HIPAA-compliant privacy throughout patient interactions. Join a team that values care, efficiency, and professional growth.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and confidentiality (HIPAA).
• Comfort with phones, computers, and scheduling systems.

Responsibilities

• Greet and assist patients warmly and professionally - in person and over the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, ensuring all required information is collected and documented.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards.

Skills

Customer service

Communication

Multitasking

Attention to detail

Phone systems

Scheduling systems

Tools

EMR software

Job description

Bayview Physicians Group in Norfolk, VA is seeking a Medical Office Receptionist to warmly greet patients and manage check-in/check-out while coordinating scheduling. This fast-paced role requires strong communication, multitasking, and a patient-first mindset.

You will handle EMR messaging, support daily operations, and ensure HIPAA-compliant privacy throughout patient interactions. Join a team that values care, efficiency, and professional growth.