Patient-First Front Desk & Facilities Coordinator

University of Texas at Austin; Austin (TX); On-site; USD 43,000 - 49,000; Full time

Job summary

The University of Texas at Austin's Dell Medical School is hiring a Front Desk and Facilities Coordinator in Austin, TX. The role serves as the on-site contact for patients, visitors, and staff, greeting arrivals, routing inquiries, and supporting scheduling, registration, and safety procedures.

Responsibilities include coordinating facilities requests, managing mail and supplies, liaising with vendors, and maintaining logs to ensure a professional, secure, and welcoming environment for clinical

Qualifications

• High school diploma or GED required.
• 5 years’ experience in front desk/reception, patient access, administrative support, and/or facilities coordination in healthcare or regulated environment.
• Preferred: Associate degree in related field; 7 years combined experience across front desk and facilities coordination in multi-site settings.
• Experience with EMR/PM systems (e.g., Epic) is valued.

Responsibilities

• Operates front desk reception and visitor intake.
• Coordinates calls, messages, and communication flow.
• Coordinates Facilities Operations, Building Services, and Workplace Support.
• Coordinates facilities requests, vendor access, and workplace readiness.
• Manages mail, supplies, inventory, and light administrative tasks.
• Ensures safety, security, and confidentiality practices at the front desk.

Skills

Front desk

Patient access

Administrative support

Facilities coordination

Education

High school diploma or GED

Associate degree (preferred) in business administration, healthcare administration, facilities management

Tools

Epic EMR/PM systems

Job description

The University of Texas at Austin's Dell Medical School is hiring a Front Desk and Facilities Coordinator in Austin, TX. The role serves as the on-site contact for patients, visitors, and staff, greeting arrivals, routing inquiries, and supporting scheduling, registration, and safety procedures.

Responsibilities include coordinating facilities requests, managing mail and supplies, liaising with vendors, and maintaining logs to ensure a professional, secure, and welcoming environment for clinical