Patient Access & Facilities Coordinator

University of Texas at Austin; Austin (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to serve as the on-site contact for patients, visitors, vendors, and staff, coordinating front desk operations and basic facilities tasks.

Reporting to an Administrative/Operations Manager, you will greet arrivals, manage sign-in, direct inquiries, handle calls and emails, support scheduling and registration, and maintain logs while safeguarding confidential information.

Qualifications

• High school diploma or GED required.
• 5 years’ experience in front desk/reception, patient access, administrative support, and/or facilities coordination within a healthcare or similarly regulated, customer-facing environment.
• Relevant education may substitute for experience as appropriate.

Responsibilities

• Operates front desk reception and visitor intake.
• Coordinates calls, messages, and communication flow.
• Coordinates Facilities Operations, Building Services, and Workplace Support.
• Coordinates facilities requests, vendor access, and workplace readiness.
• Manages mail, supplies, inventory, and light administrative support.
• Ensures safety, security, and confidentiality practices at the front desk.

Skills

Front desk

Reception

Patient access

Administrative support

Facilities coordination

Education

High school diploma or GED

Associate degree in business administration, healthcare administration, facilities management, or related field

Tools

Epic EMR

Job description

The University of Texas at Austin is seeking a Front Desk & Facilities Coordinator to serve as the on-site contact for patients, visitors, vendors, and staff, coordinating front desk operations and basic facilities tasks.

Reporting to an Administrative/Operations Manager, you will greet arrivals, manage sign-in, direct inquiries, handle calls and emails, support scheduling and registration, and maintain logs while safeguarding confidential information.