Patient-First Front Desk Associate (Dermatology)

Dermatologists of Central States; Morgantown (WV); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee Assistance Program

Paid time off

Job summary

DOCS Dermatology Group in Morgantown, WV is seeking a Medical Receptionist to greet patients, manage phones, verify insurance, and support clinical staff. You will be the first point of contact, handling scheduling and data collection in a fast-paced dermatology setting.

This role emphasizes patient care, accuracy in medical terminology, and teamwork with physicians and management; the organization offers comprehensive benefits including insurance and PTO.

Qualifications

• Knowledge of medical terminology is preferred.
• Experience in customer service is advantageous.
• Strong communication and interpersonal skills required.
• Ability to learn center tasks and assist management/physicians.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology knowledge

Customer service

Communication skills

Education

High School diploma or equivalent certificate

Job description

DOCS Dermatology Group in Morgantown, WV is seeking a Medical Receptionist to greet patients, manage phones, verify insurance, and support clinical staff. You will be the first point of contact, handling scheduling and data collection in a fast-paced dermatology setting.

This role emphasizes patient care, accuracy in medical terminology, and teamwork with physicians and management; the organization offers comprehensive benefits including insurance and PTO.