Patient-First Dental Front Desk Leader

Broad-Street-Dental-Associates; Bethlehem (Northampton County); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance

401(k) with employer match

Paid time off and paid holidays

Team culture focused on growth and COI

Work-life balance

Job summary

Broad-Street-Dental-Associates in Bethlehem, PA, is seeking a dedicated Dental Front Office Coordinator to join our patient-centered team. This full-time role focuses on greeting patients, scheduling, insurance verification, billing, and coordinating with clinical staff to ensure a seamless patient experience.

The ideal candidate will have at least 1 year of dental front office experience, excellent customer service, strong communication, and comfort with Denticon.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentations and financial arrangements when needed.
• Maintain knowledge of services offered and insurance plans accepted.
• Confirm appointments and manage the daily schedule to reduce no-shows.
• Support HIPAA, OSHA, and practice policies.

Skills

Customer service

Communication

Detail oriented

Multitasking

Education

High school diploma or equivalent

Tools

Denticon

Job description

Broad-Street-Dental-Associates in Bethlehem, PA, is seeking a dedicated Dental Front Office Coordinator to join our patient-centered team. This full-time role focuses on greeting patients, scheduling, insurance verification, billing, and coordinating with clinical staff to ensure a seamless patient experience.

The ideal candidate will have at least 1 year of dental front office experience, excellent customer service, strong communication, and comfort with Denticon.